Offshore & Nearshore Logistics Staffing
Your Freight Runs Lean.
Your Back Office Should Too.
Your Freight Runs Lean.
Your Back Office Should Too.
Offshore and nearshore virtual staff for every non-driver, non-floor function in your logistics operation — freight coordination, TMS/WMS ops, customs docs, customer service, finance, and more.
Save 70% vs. domestic hires. Deployed in 14 days. $0 long-term contracts.
Save 70% vs. domestic hires. Deployed in 14 days. $0 long-term contracts.
70%
Reduction in back-office labor cost
$24K
Fully managed offshore role vs. $85K+ domestic
Fully managed offshore role vs. $85K+ domestic
14
Days to deploy vs. 60-day domestic hiring cycle
Zero
Long-term contracts or lock-in
The Margin Problem
Where Logistics Profit Margin Disappears
Schedule Your Free Strategy Session
Every dollar your domestic back-office team costs is a dollar not reinvested in floor capacity, equipment, or margin. Four pressures compounding silently across your operation.
$85k+
True Cost of One US Ops Hire
Salary, benefits, employer taxes, PTO, and recruiting overhead — for a freight coordinator, dispatcher, or analyst role fully deliverable offshore from $22K/yr.
40%
Ops Time Lost to Transactional Admin
TMS data entry, carrier follow-up, invoice auditing, customs paperwork — your logistics pros are doing $15/hr work. Virtual operators handle it faster and cheaper.
4-6%
Revenue Lost to Freight Invoice Errors
Duplicate charges, accessorial overcharges, and billing errors go undetected without a dedicated auditing layer. Offshore freight bill auditors pay for themselves — fast.
60 Days
Average US Logistics Hire Timeline
Job posting, screening, interviewing, notice period, onboarding. We source, vet, and deploy a trained logistics ops professional in 14 days — zero recruiting overhead.
Virtual Talent for Logistics & Supply Chain Businesses
Every Non-Asset Function Your Operation Needs
Pre-vetted, TMS/WMS-literate, US-timezone-aligned professionals across every back-office and operations function in a logistics or supply chain business. Fully managed — HR, QA, and reporting included.
📦 Freight Coordinator & Dispatch Support
Offshore freight coordinators managing load booking, carrier follow-up, shipment tracking, and exception resolution inside your TMS — keeping freight moving without domestic dispatcher overhead.Save $48K–$62K/yr vs. US hire — from $24,000/yr fully managed
- Load booking, carrier outreach, and lane rate negotiation support
- Real-time shipment tracking, ETA updates, and exception escalation
- Proof of delivery (POD) collection, document management, and file closure
- TMS data entry — MercuryGate, McLeod, TMW, Samsara, project44
📋 Customs & Trade Compliance Documentation
Virtual customs documentation specialists managing import/export filings, tariff classification support, country-of-origin documentation, and broker coordination — reducing delays and compliance exposure.Save $50K–$70K/yr vs. US hire — from $26,000/yr fully managed
- Commercial invoice, packing list, and bill of lading preparation
- HTS classification research, SLI preparation, and CBP document coordination
- Broker communication, ISF filing coordination, and customs hold tracking
- C-TPAT, CTPAT, and USMCA/FTA certificate management
🖥️ STMS / WMS Data Entry & Reporting Analyst
Offshore TMS/WMS operators maintaining clean master data, processing shipment records, generating KPI reports, and keeping your system-of-record accurate — so your ops team works from real data.Save $46K–$62K/yr vs. US hire — from $24,000/yr fully managed
- Shipment record creation, status updates, and data quality audits
- On-time delivery, carrier performance, and lane profitability dashboards
- EDI exception resolution and order-to-ship data reconciliation
- MercuryGate · McLeod · Samsara · NetSuite WMS · 3PL Central · Fishbowl
📒Freight Bill Auditing & AP/AR
Dedicated freight bill auditors catching duplicate charges, accessorial overcharges, and rate discrepancies before payment — plus full accounts payable and receivable management for your logistics operation.
Save $52K–$75K/yr vs. US hire — from $26,000/yr fully managed
- Carrier invoice audit against contracted rates, tariffs, and BOL terms
- Dispute filing, overbilling recovery, and carrier credit management
- Customer invoicing, collections follow-up, and cash application
- QuickBooks · NetSuite · Bill.com · Triumph Pay · Axon
📞 Customer Service & Shipper Relations
Nearshore customer service teams handling shipper inquiries, shipment status updates, claims intake, and escalation routing — protecting customer retention without adding domestic headcount.
Save $42K–$60K/yr vs. US hire — from $24,000/yr fully managed
- Inbound shipment status, ETA, and delay communication
- Freight claim intake, documentation, and carrier dispute coordination
- Quote requests, spot rate distribution, and order entry
- CRM updates, account notes, and shipper onboarding support
💰 Carrier Sales & Brokerage Ops Support
Virtual sales ops specialists supporting your broker or 3PL sales team — load board monitoring, carrier outreach, CRM pipeline management, and quote follow-up — expanding capacity without expanding headcount.
Save $48K–$68K/yr vs. US hire — from $24,000/yr fully managed
- Load board sourcing — DAT, Truckstop.com, Convoy, Amazon Relay
- Carrier qualification, onboarding documentation, and insurance verification
- CRM pipeline updates, outbound follow-up cadences, and lead research
- RFP response support, lane pricing templates, and bid tracking
💰 Finance, AP/AR & Cost Accounting Support
Offshore bookkeepers and virtual controllers managing manufacturing cost accounting, AP/AR, and financial reporting — without the overhead of a domestic accounting team or outsourced CPA firm at premium rates.
Save $55K–$90K/yr vs. US hire — from $28,000/yr fully managed
- Accounts payable invoice processing, three-way PO match, and vendor payment runs
- Accounts receivable — invoice generation, collections follow-up, and cash application
- Job costing, work-in-process (WIP) reporting, and standard vs. actual cost variance tracking
- Monthly close support, P&L preparation, and management reporting packages
👥 HR, Payroll & Workforce Administration
Virtual HR specialists managing payroll processing, onboarding documentation, benefits administration, and workforce scheduling support — so you can focus on logistics, not HR paperwork.
Save $50K–$70K/yr vs. US hire — from $28,000/yr fully managed
- Payroll data entry, timekeeping system management, and payroll processing coordination
- New hire onboarding documentation, I-9 coordination, and HRIS data management
- Benefits enrollment administration, PTO tracking, and open enrollment support
- Job posting management, applicant tracking, and recruiter coordination
Scalable Talent Architecture
Two Tiers. One Outcome: Output.
Two tiers engineered to match your scale — AI-augmented operators for high-volume transactional work, and senior individual contributors for complex functional ownership.
Tier 1: AI-Trained Operations VAs
AI-Trained. High-Volume. No Bottleneck.
Every VA arrives trained on AI productivity tools — producing 2–3× the throughput of a traditional hire on transactional logistics tasks.
- AI-assisted load emails, carrier outreach, and exception summaries drafted in seconds
- Automated TMS data entry workflows, shipment alerts, and POD collection pipelines
- Daily ops briefings auto-compiled from TMS, carrier portals, and tracking APIs each morning
- LLM-powered lane research, spot rate benchmarking, and carrier vetting
Tier 2: Expert IC Specialists
Functional Ownership. Director-Level Output.
For complex needs — freight accounting, trade compliance strategy, 3PL system implementation, or full ops buildout — we place embedded specialists at analyst-level cost
- Senior freight accountants and controllers from LATAM with US GAAP and logistics cost expertise
- Supply chain analysts who own carrier scorecards, lane optimization, and cost-per-mile reporting
- Trade compliance specialists managing HTS classification, broker coordination, and audit prep end-to-end
- Online Business Manager (OBM) to oversee all virtual staff and report directly to your ops leadership
Global Talent Sourcing
US-Timezone Aligned. World-Class Talent.
English-proficient, US-timezone-aligned professionals with logistics software familiarity and demonstrated output — sourced from the world's highest-value talent pools.
🌎 Latin America
Colombia · Mexico · Argentina · Costa Rica · Chile
Best for: Freight coordination, customer service, sales ops, finance — US timezone perfect overlap, strong English, high logistics sector experience.
🌏 Southeast Asia
Philippines · Malaysia · Vietnam
Best for: TMS/WMS data entry, back-office admin, customs documentation, customer service — deep US logistics platform familiarity.🌍 Africa
South Africa · Kenya · Nigeria
Best for: customer support, admin ops, order coordination, marketing — native-level English fluency, strong work ethic, highly competitive cost efficiency.
🌍 Eastern Europe
Poland · Romania · Bulgaria · Serbia
Best for: Freight accounting, trade compliance, data analytics, financial reporting — strong technical and finance backgrounds.
🌏 South Asia
India · Pakistan · Sri Lanka
Best for: TMS implementation support, ERP/WMS ops, freight data management, bookkeeping — highly scalable, logistics-systems-literate talent pool.
✓ All Regions
Industry-Agnostic Operational Partner
Every hire arrives AI & ERP-literate, process-trained, and integrated into your manufacturing tech stack from day one — zero ramp-up friction across all functions.
Platform Fluency
Your Virtual Team Works Inside Your Existing Tech Stack
Pre-trained on the TMS, WMS, freight finance, and ops platforms your business already runs. Zero ramp-up. Immediate output from day one.
TMS Platforms
- MercuryGate
- McLead Software
- TMW Systems
- Oracle TMS
- Samsara
- project44
- Revenova
- Ascend TMS
WMS & 3PL Systems
Used by: Sales Ops, Customer Service, Marketing
- 3PL Central
- Netsuite WMS
- Fishbowl
- HighJump
- Infor WMS
- Manhattan Associates
- Deposco
Freight Finance & AP
- Quickbooks Online
- NetSuite ERP
- Bill.com
- Triumph Pay
- Axon Software
- Xero
Stop Paying Domestic Rates for Transactional Work.
Meet Your top Matches
In 15 minutes, we identify the exact offshore logistics ops talent that fits your operation, workflow, and TMS stack. Deployed in 14 days. No long-term commitment.